How do you acknowledge you’ve heard someone, but not agree with their point? (whiteboard video)

How do you acknowledge you’ve heard someone, but not agree with their point?

One of the top complaints about salespeople is that we don’t listen!

Change this perspective immediately by acknowledging you’ve heard them.

You don’t have to agree with them, what you want is to acknowledge that you heard them AND that their point is valid.

Remember, tone of voice is critical – caring not sarcastic! – That’s fair

That difference between caring and sarcasm will make or break your conversation – the sale – a relationship.

Need some more examples?

• I hear what you’re saying
• I understand where you’re coming from
• I hear that a lot
• That’s awesome
• Reall?
• Great
Effective Communication – it’s your responsibility.

To boost your communication effectiveness, download the UpYourTeleSales.com 11 Communication Effectiveness Tips http://www.upyourtelesales.com/tips

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