Invitation – Change your perception

/* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Calibri”,”sans-serif”;}

Every phone call you make to a prospect or customer is an invitation to do business together. Even when people know that is true, in TeleSales, it seems to be so easy to forget to put the effort forward after your 46th voicemail of the day.

 

How often are you dialing while bored? Don’t kid yourself, THEY know you’re bored – it comes across in your voice, in the tone, and in your pace.

 

Instead start asking yourself what do you want the relationship to be like? That will determine w you want your invitation to do business together to look like.

 

Is it:

 

Beautiful and formal

like we see for weddings

 

Fun like a college party

 

Someone’s Birthday

 

A little kids tea party

 

Any Special Occasion

 

That beginning will set the tone for when they get to the party and you start doing business with you.

 

Have you ever gotten to an event and felt like the invitation let you down?

• You’ve got on stockings & heels or a jacket & tie – yet turns out your at a bar-b-que?
• Sometimes worse is showing up for a beach party that is a formal dinner.
• How about thinking it is an adult reception, but there is a bouncy house set up?

 

Don’t lead your prospects and customers on; let them know what it is like to do business with you from the beginning…or should we say before the beginning when you’re inviting them to join you!