Good Stuff: Our “Buffet”
Links, Lists, and Recommendations
Top resources for you to become better at sales, telesales, and other “good stuff” for your business success!
Feel free to contact me if you’d like to help me add to this list.
Networking and Building Spheres of Influence (44:21), 1/6/08
Syracuse University Whitman School of Management
Sales coach Lynn Hidy draws on her years of expertise working to help good sales people become great in this presentation focused on building professional networks. Hidy offers a number of concrete exercises and specific steps that students can take to build relevant networks.
Lynn in Print
Lynn has been interviewed for print and online newsletters, case studies, blogs, books and magazines. Below is a short list of some of the places she’s been quoted regarding her expertise in telesales.
“Just because the idea is simple, doesn’t make it easy to implement” is Lynn’s addition to the 2013 Woman’s Advantage Shared Wisdom Calendar.
“A key to unlocking sales success is to listen. Be quiet and 100% present in the current conversation.” is Lynn’s quote in the 2012 Woman’s Advantage Shared Wisdom Calendar.
Careers from the Kitchen Table – 2nd Edition you will find Lynn on page 189 telling her story of creating “Your Own Success Definition“, plus the recipe for telesales SUCCESS!
“When you Call Me B.I.T.C.H, Smile!” is an article in the Rochester Woman Magazine, it was actually written by Susan Smith around a virtual water cooler conversation Lynn and Susan had.
How to Make the Most of Sales Skill and Technique Books is an article for anyone who has bought a book on sales that is now gathering dust up on a shelf.
Goal Setting – The Flip Side; Why We Don’t Achieve Them helps you understand the top 10 deep dark secrets on why we DON’T do what we know we need to.
Be Yourself to be More Successful is a case study written for the Hot Mommas Project who’s mission is to increase self-efficacy in women and girls by providing scalable, global, free access to role models online.
Check out The Toilet Paper Entrepreneur’s blog post 163 Ways to Become an Entrepreneur tip #119.
Keep Your Sales Up in a Down Economy e-book, you can check out Lynn’s contribution on page 39. Even more importantly, there are 18 other fantastic contributors with great ideas!
Coaching & Sales Books Lynn Recommends
Book ‘em Danno!
Even if you aren’t old enough to remember Hawaii Five-O you may have recognized the reference, but we didn’t want you to be thinking about what it was from – we want you to check out our book list!
When ever reading self-improvement books, our recommendation is to use the Chinese Buffet Theory – you get to look and see what is appetizing to you on that day, decide how much of each dish you want on your plate, leave the rest, and go back for seconds if you like it. You also get to try things, if you don’t know that you like mapo doufu take a small helping.
Leverage Your Best Ditch the Rest by Scott Blanchard and Madeleine Homan. Is a self directed coaching guide for performance improvement.
Emotional Intelligence for Sales Success, by Colleen Stanley. Working on the inside stuff that can either hold us back or make us successful.
Debbie Mrazek author of The Field Guide to Sales gives you great action items that will change how you think and sell.
The Tall Lady With the Iceberg: The Power of Metaphor to Sell, Persuade & Explain Anything to Anyone by Anne Miller has changed how I talk about sales and selling more than any other book.
The Sales Magnet: How to Get More Customers Without Cold Calling, by Kendra Lee. A book full of real life tips you can focus your prospecting efforts on.
The 12 Secrets of Highly Creative Women by Gail McMeekin. Includes interviews with 45 creative women and some step to take to grow you creativity level.
The Total Money Makeover Workbook by Dave Ramsey. Walks you through things to do to become debt free.
Transferring Learning to Behavior by Donald L Kirkpatrick & James D Kirkpatrick. Discusses the idea that training is about improving performance by changing behavior – not to give information.
What Great Salespeople Do, by Michael Bosworth & Ben Zoldan about the power of story & how to incorporate it with prospects and customers.
Coaches & Trainers Lynn Recommends
Here are some of the sales stars we look up to! Check out some of the fantastic people we have gone to training with and respect:
Art Sobczak the president of BusinessByPhone has a great eZine and his Telesales College is a valuable experience.
Kim Duke is The Sales Diva, has an entertaining way of telling life stories that end up relating to sales improvement.
You will also find other people sprinkled on What’s In A Name.