“Strategy is looking ahead at the lifetime value of a customer vs. the next deal” #LYNNSIGHT there is a critical…

As I was cleaning out our pellet stove over the weekend, I started thinking about how dirty most salespeople’s account…

While this list of ten ideas may feel simplistic, the goal was to give Inside Sales Leaders a list to…

The most important thing to understand from your prospects is WHY? Make sure you’re asking questions to discover the reason…

Personal Purpose = doing what you love & making a living doing it! One definition of purpose is “thee reason…

Before you reach out to a prospect or customer – I’m here to have you ask yourself three questions: What…

Customer Relationship Management isn’t about a software program it’s about the person! REALLY the only thing your internal CRM software…

If you’re regularly doing call reviews with individual salespeople and your team, feel free to consider this a reinforcement to…

Although you may not think about this in your day to day sales work – what is most important to…

On this Monday – I’d like you to consider the idea that at times doing nothing CAN be better than…

As we approach the end of another month in the world of inside sales, emotions run high. Like the passengers…