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If you are having trouble viewing this newsletter, view the Web Version An off kilter look at sales tips & tricks for telesales professionals |
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Issue 16: I’m Bored Edition
Productivity can be Fun (really)
In case you haven’t heard us say it before:
The only thing adults do more than work...
is sleep. ~ So if you don’t have fun at work... where will you have fun? That means you have to take control of how you not only view work, but how you approach it. For goodness sakes, as salespeople we are involved in the biggest game there is! This month, instead of saying;
“ I’m bored”
Saying that at our house growing up got you more chores. Figure out a way to;
Play A Game!
If you are having difficulty envisioning work as a game, or as fun for that matter - let us help:
Frustration BINGO
To relieve the frustration of a bad call day, years ago we created a game that rewarded you when not so fun things happened.Frustration Bingo has you track things like:
The fun of yelling BINGO when you fill the board along makes the day better. We even know a salesperson who told a non-cooperative prospect “thanks, you just won me a BINGO square”.
Wheel of Fortune
Yup, just like the game show. Instead of spinning the wheel, set a behavior objective. Once a target is reached - that salesperson gets to choose a letter! Now this does mean someone from outside your group needs to come up with a puzzle - or you can check out this person who records as many of the bonus rounds as they can (it is amazing what a google search turns up).
Head to Head
If you’re sitting in a cube, a little head to head competition with your neighbor never hurt either.Pick something you’re both working toward (business opportunities found, dials made, whatever you choose) and choose a minimum number to win. Then who ever passes the minimum either in the shortest time or by the largest margin, wins.
What about prizes?
My experience is that if the game is fun, your prize can be something as small as a free ice cream.One idea is that everyone playing kicks in $1.00 winner takes all. Another = everyone bring in a wrapped prize (choose a dollar limit that everyone playing can afford), then the winner picks one of the prizes and unwraps. How about someone to fetch your coffee for a day or week? Get the idea? The prize is the icing; making work fun is the cake. Don’t make it so complicated! The goal is to make sales efforts more fun! After all that, if you still are viewing work as a 4 letter word, go fly a kite! Wait that was last month... |
Who knew that July was designated as Anti-Boredom Month?
Found that is from US Dept of Health & Human Services Substance Abuse & Mental Health Services Administration (how does THAT fit on a business card?) To quote their website; Boredom is described as "the state of being weary and restless through lack of interest". As summer vacation gets into full swing for millions of children around the world, a familiar phrase is likely to be "I'm bored" or "there is nothing to do". Does sales make you feel that way? An UpYourTeleSales.com Reminder Feel like you aren’t creative enough to make your own fun? Check out Improvise This! How to think on your feet so you don’t fall on your face by Molly Cox with Mark Bergren and Jim Detmar Sales Manager Tip: if you’re creating a contest for your team don’t make it so complex that they can’t figure out what they are being rewarded for! A book I found useful while I was a manager is Motivating with Sales Contests The Complete Guide to Motivating Your Telephone Professionals with Contests That Produce Record-Breaking Results
by David Worman
TeleSales Twist Most TeleSales people work in what my friend Jerry calls
The Gray Cubes of Love
Take advantage of having people surrounding you who all have the same broad objectives as you. Create a cube, team, or territory challenge that you can all participate in and drive YOURSELF to have FUN Don’t wait for someone else to create a contest to get motivated, create one. Want to use any of our content in your publication, blog, or website? If so, please include the bio below and let us know when and where it will appear. Lynn Hidy, founder of UpYourTeleSales.com, is the specialist at creating profitable telesales sales people and organizations. She knows you can make six figures over the phone - she does it! Working with Lynn you will learn to create a phone experience where they will forget you aren't actually having a cup of coffee together. To find out more about Lynn, read her latest articles, or subscribe to A Chip Off The Block, her free newsletter - call 315-751-0146 or visit www.upyourtelesales.com. |
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