The only thing adults do more than work... is sleep.
so if you don't have fun at work... where will you have fun?

Plus a couple of book recommendations on creativity & sales contests.

UpYourTeleSales suggests you check out Jill Konrath's new book SNAP Selling

TeleSales Twist: the whole issue is pretty twisted!

Along with some UpYourTeleSales resource suggestions and
TeleSales Twist: Do you believe in what you're calling about?

Come on, it isn't like $h!t doesn't happen OR you haven't had a week full of Mondays.

• 5 quotes to help you keep going
• One book that is all about Plan B
• Seeing is believing, how this newsletter itself is an example
  

TeleSales Twist of the best thing about Gone-Ta-Pott day!

Take the time: make up your own definition
Take the initiative: use the perspective of your own definition
Take the responsibility: work toward YOUR success
Take the controls: look inward to measure success

TeleSales Twist = how do your behaviors move you forward?

I sometimes wonder in telesales (and all sales as a matter of fact); why salespeople think outbound dials will increase their success when they haven’t figured out what they are looking for....

Not to mention what it looks like when we get the perfect prospect on the phone.

An UpYourTeleSales Reminder to say NO to less than ideal customers
The TeleSales Twist: Assumptions are the #1 killer of listening

For those of you who don’t know. UpYourTeleSales.com is AGAINST New Year’s Resolutions!

Why? You ask...

1. Obligation vs. Inspiration
2. Built in way out
3. Why wait?

Plan, Attack, Unpack
resources about where you want to go anyway
Telesales Twist: The Post-It note

6 Classic Sales Costumes
Telesales Twist: Be MORE of yourself

From the invitation to clean up, how to create the feeling of celebration
for your prospects & customers in  your sales efforts
Telesales Twist: Thank You Notes

Top 3 Economic Detour Tips
Why Me? is not a road sign
Telesales Twist: how does construction show up

Perfect Customer Profile
SPF: Sales Production Factor
Telesales Twist: listen for your ideal customer

Metrics and Behaviors - Pick Your Own
Resources on Choosing Metrics
Telesales Twist: set your own targets

Emotional Hijacking, how to handle it
More Book Recommendations (on Emotional Intelligence)
Telesales Twist: cheat sheets & cue cards

Absent Experts or Missing Skills what to do
3 Great Book Recommendations
Telesales Twist: listen for the emotion

Objections we hear from suspects, prospects, and customers
The UpYourTeleSales.com - 3 Step objection handling process
TeleSales Twist; release button in their brain
Suspect, Prospect, Buyer, and Customer defined