gatekeeper strategy for “I think we have someone we deal with”

Have you ever had that moment while cold calling where you are BRILLIANT? (and yes I said that like the Guinness commercial)

Phone Download 003It doesn’t happen often so I thought I’d share the NEW strategy that came out of my mouth to the gatekeeper who said “I think we have someone we deal with.”

My response = “Great, who can I confirm that with?”

why was it BRILLIANT?
1. used my resistance handling technique of acknowledge & ask a question.
2. my acknowledgement was in a completely unexpected tone of voice for the gatekeeper.
3. the gatekeeper gave me the name I needed and transferred me over.

(and yes, I’m still thinking about Guinness too)

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