Is that an objection OR are they a bad prospect?

I have a VERY important question to ask you.

Is that an objection OR are they a bad prospect?

The other day I had an interesting exchange in one of my classes. Honestly in all the years I’ve been teaching Objection Handling I’ve never run across this before.

One of the women INSISTED that “that’s not my job” was an objection.

We even had a conversation about the two options:
1. it’s really not my job.
2. I’m lying because I don’t want to talk with you.

Personally I’m not sure the answer matters all that much, but I would have gotten behind the idea that #2 could be viewed as an objection.

BUT the first option, I just can’t.

The first option means you are targeting the wrong person! I’m not saying to never call that company again – but you need to move on and find new people within the account.

Merriam-Webster defines an objection as “a reason for disagreeing with or opposing something.”
> It’s really not my job isn’t a disagreement, it’s a fact.
> it’s really not my job doesn’t oppose something, it explains it.

Make sure when you run into a sales roadblock you figure out: Is that an objection OR are they a bad prospect?