I had a horrible experience last week.
I was leaving voicemail… after voicemail… after voicemail – WHEN the unthinkable happened!
> What happened?
NOTHING – I flubbed my opening statement… failed to engage him… and got the dreaded “send me some information.”
Plus was in such a state of personal disappointment that I didn’t even use my prepared acknowledgement and response *sigh*
> How did I recover?
I sent my accountability partner an IM – to which she said “I’m glad it still happens to you :-)” yes we have THAT kind of a relationship.
I got up for a minute and moved around, then proceed to make a few administrative assistant/operator information calls to get my conversations skills reengaged.
> and THAT was my ah ha moment.
If I am leaving lots of voicemail (most of the time) I need to make sure I engage with a human on the phone every 20-25 dials.
Then when the prospect I want to talk with actually answers – I’m fantastic.