Check out the list of Top 10 Business Excuses salespeople use to NOT call customers. The important question is…. Which one do you use?
10 – I’ll get to that as soon as I finish insert task here.
9 – I have a team meeting.
8 – You scheduled me for training.
7 – My forecast is due.
6 – I’ve got to talk to insert your internal resource here before I call.
5 – My cube mate asked for help.
4 – I’m researching who to call.
3 – Let me read these notes first.
2 – Oh look an email.
and the #1 excuse for NOT using Money Hours for Customer Contact Time is…. but they asked me to doooooooooooooooooooooooooooooooooooooooooo something when I talked with them just now!
Stop making excuses and start holding yourself accountable! Push yourself to make an effort for customer contact when you’re at your best AND you have the most luck reaching people.
The results will astound you.