It’s A Party – Where are you going?

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Now your guests have arrived, as host(tess) you wouldn’t leave the event would you?

Then why do many salespeople become unavailable once they earn the order?

I know, I know – on to the next prospect, trying to close the next deal. That’s a salespersons job OR is it?

Sure it is a salesperson’s job to find more business and close it BUT not to the detriment of the business you just closed.

Make sure you’re around for your customers after the order comes through. Post sale follow-up is the #1 way to prevent buyer’s remorse.

After the Party’s Over – Clean Up.

Once the order has shipped and the invoice sent, breathe a sigh of relief and then keep working.

Make sure that the customer has the support they need from you (and you’re company) to successfully use your products/services.

My favorite way to find a new opportunity is to follow up on an order to make sure everything went the way the customer expected.

When it we pulled off the perfect party – most people are looking forward to the next event and will tell us.

If the party was a bust, not as much fun as they anticipated, or they got lost on the way – better to apologize and reset expectations so they’ll consider the next party you put on.

It’s A Party – Where are you going?

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