• blogtext
    Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!

    I welcome your comments - this is a place for us to learn from each other and share our best ideas.


  • radiotext
    Looking for information and inspiration in bite-size sweet & tangy bits? Then join us for "Sales Coaching Over Coffee"... pour some of your favorite beverage and we'll bring the treats!

    In just an hour a week you can get some great info from me (and my guests) about how to strengthen your sales skills. The goal is for you to leave with at least two things you can take action on immediately.


  • good-stuff
    Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!

    These are some of my favorites - please send along any you'd like to share; we can all learn something new!


  • how
    Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.

    Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.


  • Career Maximization

    How to transform fresh faces into seasoned, well-paid professionals.......

    Read More
  • Person Before Product

    Everything starts with asking questions... Do you know the right questions to ask to...

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  • Telesales Baseline

    Develop your baseline skills while you're preparing for your turn at bat...

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Are you rating your day?


I have an app for my phone called Ski Tracks, among many features is one to rate the day. As I was rating my latest ski day (I said it was a Great Day if you’re curious), I got to thinking – what if we rated our sales days? Step 1 – what are you going to rate? There are many things about a sales day that can be rated. > overall > closed deals > prospecting activity > etc…

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There is NEVER a perfect time


Here is something that you know in your brain but not in your heart; there is NEVER a perfect time. > for a hard conversation > to implement a new strategy > in changing how you do things If you continue to hold off on taking action for “the perfect time” or even “a better time” you’ll never move forward. TODAY examine something you’ve been putting off for the perfect time and ask yourself: 1. what am I afraid will

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Are you choosing NOT to decide?

Some people may read this post and see it as a blatant excuse to share a video of one of my favorite songs. They wouldn’t be 100% wrong The line in Rush’s Freewill that has stuck with me since 1980 when I first heard it is “If you choose not to decide, you still have made a choice.” Too many times throughout a sales day there are opportunities not to decide. Reacting vs. Responding Allowing events to overwhelm. Instead, make

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What are you deciding? inspired by @WomansAdvantage


Do you have a way you are inspired? I have a daily quote calendar and sometimes when I tear off the previous day I’m taken a little by surprise. Maybe it is that today I needed a reminder to look at what is happening in each moment and make choices about my “destiny”. Perhaps, I have been making a few excuses for myself because of different “conditions” Or I was looking for inspiration so I found it because I made

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Are your prospects smiling?

Key West 2015 008

“are your prospects smiling?” may seem like an odd question to ask. When I’m making prospecting calls my goal is to brighten their day! Plus of course; qualify or disqualify them, find a business opportunity, and move forward in the sales process. This rooster as art is one of my reminders. I walked around a building in Key West FL and there it was. Unexpected. Unscheduled. Unannounced. It made me smile. So I started to use this picture as a

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