Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!
I welcome your comments - this is a place for us to learn from each other and share our best ideas.read more...
Why don’t I work as hard EVERY DAY as I do the week before I leave for vacation?
Short bursts of productivity are all most salespeople can handle when putting in extreme levels of focused effort.
I’ve been studying this phenomenon for almost a decade, and I’ve incorporated it into my practice for the last 5 years. I’ve developed a name for it:read more...
Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!
These are some of my favorites - please send along any you'd like to share; we can all learn something new!read more...
Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.
Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.read more...
How to transform fresh faces into seasoned, well-paid professionals.......Read More
Person Before Product
Everything starts with asking questions... Do you know the right questions to ask to...Read More
Develop your baseline skills while you're preparing for your turn at bat...Read More
It’s the end of March. 3 months out of 12 are over. Q1 is over are you a quarter of the way there? I know that in sales we tend to go > month to month OR > quarter to quarter when we look at our progress and success. I believe it’s a big mistake to not project out further! An easy first step is to look at your progress toward an annual goal you’ve set for yourself. When I
“Hey Lynn, Where do great inside sales ideas come from?” is a question that I hear over and over again from people who lead and manage inside sales teams. There are three distinct answers depending on the conversation. First and most frequently given = OUTSIDE the world of sales. > many of my ideas are inspired by people who wouldn’t think of themselves as “sales experts.” Last year I answered the question who are the 18 people who inspire you?
I learn a lot from the students in my classes. A few weeks ago I learned a lot by a question one of the participants asked. why is listening the most important sales skill? The next 15 minutes were a great discussion around communication that got us to the answer. Here is the condensed version: > Listening allows us to hear what is important to our prospects and customers. > Hearing what is important gives us insight and understanding into
Today I’d like to share the 3 reasons I love Inside Sales BINGO Reason #1 = you can play either frustration bingo OR success bingo! Choosing if you’ll track all the GREAT things you need for a successful month OR the frustrating things that happen in an inside sales job. #2 it is a contest that rewards the people on your team for doing their jobs well! It may be the behaviors that will get them to success, results that
I’m always going on… and on… and on about how prospects and customers don’t care what you do – they care what you do for THEM. add in that I’m a bit of a Ted Talk junkie and it will not surprise you that I was struck when Seth Godin said no one wants email they want MEmail. I started to think about HOW to do this more effectively as an inside sales person. Here are a few ideas to