• blogtext
    Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!

    I welcome your comments - this is a place for us to learn from each other and share our best ideas.

    read more...

  • radiotext
    Looking for information and inspiration in bite-size sweet & tangy bits? Then join us for "Sales Coaching Over Coffee"... pour some of your favorite beverage and we'll bring the treats!

    In just an hour a week you can get some great info from me (and my guests) about how to strengthen your sales skills. The goal is for you to leave with at least two things you can take action on immediately.

    read more...

  • good-stuff
    Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!

    These are some of my favorites - please send along any you'd like to share; we can all learn something new!

    read more...

  • how
    Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.

    Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.

    read more...

  • Career Maximization

    How to transform fresh faces into seasoned, well-paid professionals.......

    Read More
  • Person Before Product

    Everything starts with asking questions... Do you know the right questions to ask to...

    Read More
  • Telesales Baseline

    Develop your baseline skills while you're preparing for your turn at bat...

    Read More

11 Inside Sales Career Tips

http://www.dreamstime.com/stock-photos-black-hat-earth-image13347533

I would love to tell you I had the magic you need to pull the world out of that magicians hat not just a bunny. The truth is sales takes effort, here are 11 career tips that I have given OR been given over the years (in no particular order of importance) that might make it easier. 1. Set your personal expectations higher than the goals your employer has for you. 2. Never put your boss in a position where

read more

Planning vs. Having a Plan

Obstacle

“No battle plan ever survives contact with the enemy.” ~ Helmuth Carl Bernard Graf von Moltke (As quoted in Donnybrook : The Battle of Bull Run, 1861 (2005) by David Detzer, p. 233) I don’t see sales as war myself, but it is certainly true that no call plan ever survives contact with the prospect. Nor does any scheduled meeting with one of your salespeople survive the first conversation sally. What I mean is that you can’t have a conversational

read more

Are you getting ready – to get ready?

JellyBeans

Where does planning cross over from productive into call avoidance? What one of the 1st sales trainers I ever had called “getting ready to get ready.” Here is a great rule of thumb to use. If the activity you are doing could be compared to separating a bowl of jellybeans into piles of individual colors – you’ve crossed over into call avoidance. Valid Research includes pieces of information that you will actually use in the conversation you MIGHT have when

read more