Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!
I welcome your comments - this is a place for us to learn from each other and share our best ideas.read more...
Looking for information and inspiration in bite-size sweet & tangy bits? Then join us for "Sales Coaching Over Coffee"... pour some of your favorite beverage and we'll bring the treats!
In just an hour a week you can get some great info from me (and my guests) about how to strengthen your sales skills. The goal is for you to leave with at least two things you can take action on immediately.read more...
Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!
These are some of my favorites - please send along any you'd like to share; we can all learn something new!read more...
Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.
Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.read more...
How to transform fresh faces into seasoned, well-paid professionals.......Read More
Person Before Product
Everything starts with asking questions... Do you know the right questions to ask to...Read More
Develop your baseline skills while you're preparing for your turn at bat...Read More
I’m on an intention kick right now. It always amazes me the changes I see when I do things intentionally. Maybe it is merely the conscious thought vs. running on auto-pilot, or the focus I give the activity. This week’s Inside Sales Leadership Corner gives you my 11 Inside Sales Leadership Intention Tips 1. be 100% clear on the result you are looking for BEFORE you take action. 2. don’t fool yourself – if you are angry, disappointed, frustrated, etc
I was searching inside a document for the word ACTION and for the first time (as a bad speller) realized that ACTION is part of DISTRaction and so is traction for that matter. How much time during a day is taken up by distractions in your inside sales world? You start taking ACTION and… • The phone rings, internal call • The email preview ghosts over – telling you a new message has appeared • Someone walks by • Overhead
“To get the Elephant off its duff, you need to reassure it that the task won’t be so bad.” is from the chapter on Shrinking the Change in part 2 “Motivate the Elephant” of Switch, How to change things when change is hard by Chip & Dan Heath You have a GREAT prospect: the product looks like it will fill a need no one else does… your delivery times are better than anyone else’s… whatEVER the reason they are still
As the leader of a sales team or organization, every day there are things you want salespeople to change. 1st they have to see and feel it! > It may be a habit the have that isn’t productive (coming in late, not asking about budget, etc)… > Perhaps they don’t ask a specific question that is important in your business… > Maybe their forecast is never on time or not thought out… > Or the prospecting they do isn’t focused
If you haven’t checked out this month’s issue of A Chip off the Block; Being Social on Social Media – Are you linking in on LinkedIn? you may want to before you keep reading. Here is my top 11 list for staying connected with prospects, colleagues, & customers: 1. set aside time to stay connected. 2. make it personal and professional. 3. if you think of someone, don’t put it off – contact them today. 4. in every training class