• blogtext
    Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!

    I welcome your comments - this is a place for us to learn from each other and share our best ideas.


  • radiotext
    Looking for information and inspiration in bite-size sweet & tangy bits? Then join us for "Sales Coaching Over Coffee"... pour some of your favorite beverage and we'll bring the treats!

    In just an hour a week you can get some great info from me (and my guests) about how to strengthen your sales skills. The goal is for you to leave with at least two things you can take action on immediately.


  • good-stuff
    Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!

    These are some of my favorites - please send along any you'd like to share; we can all learn something new!


  • how
    Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.

    Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.


  • Career Maximization

    How to transform fresh faces into seasoned, well-paid professionals.......

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  • Person Before Product

    Everything starts with asking questions... Do you know the right questions to ask to...

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  • Telesales Baseline

    Develop your baseline skills while you're preparing for your turn at bat...

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Share your gratitude!


Share with your prospects & customers what you’re grateful for; ABOUT them! #LYNNSIGHT

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Read to lead!


Today’s #LYNNSIGHT = The more you read,the better leader you become. So pick up a book today – on your industry, on leadership, on sales… the topic doesn’t matter, expand your knowledge base and become a better leader.

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Turn ON your brain! Turn UP your success.


Today I want you to make a concious effort to turn ON your brain! Stop doing things out of habit for the rest of the week. > instead of making a call because it’s on your activity list – make calls where you can bring new ideas to your prospects and customers. > don’t wing it – prepare for good business conversations. > eye-rolling doesn’t help – ask “why” questions instead You get the idea. Be mindful about the way

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Top 5 #InsideSales Leadership Tips (for my 50th)


I turned 50 yesterday. I had a wonderful weekend, with great friends and my husband. I have to admit I LOVE birthdays. My own AND other peoples! So here are my top 5 inside sales leadership tips in honor of my 50th birthday… because let’s face it no one would read 50 🙂 In no particular order: #1 – the only thing we can control is our attitude and how we spend our time. I’m a firm believer in the

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giving your best looks differently each day


There are days when I can’t seem to put all the puzzle pieces together. Other times it all comes together easily. Plus a million of “in between” versions of what a day looks like, feels like, sounds like. Which is why I believe that each day, giving your best looks differently. Almost like the 100% you have to give is a different puzzle you’re assembling. It is always a puzzle, but the number of pieces differs – as does the

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