Weekly (at least) postings with tips, tasks, and tools to help you stay focused on developing your telesales skills!
I welcome your comments - this is a place for us to learn from each other and share our best ideas.read more...
Looking for information and inspiration in bite-size sweet & tangy bits? Then join us for "Sales Coaching Over Coffee"... pour some of your favorite beverage and we'll bring the treats!
In just an hour a week you can get some great info from me (and my guests) about how to strengthen your sales skills. The goal is for you to leave with at least two things you can take action on immediately.read more...
Resources: Links, Lists, Recommendations... top resources for you to become better at sales, telesales, and other "good stuff" for your business success!
These are some of my favorites - please send along any you'd like to share; we can all learn something new!read more...
Most inside sales organizations freak out when offered full or even half day training sessions. The unease at having people off the phone has pushed us to create shorter sessions: 15 minute quick tips, cram sessions, one-hour trainings, and more. The key is that this method must involve a series of sessions to create behavior change.
Training combined with follow through coaching is another option, proven to help individuals on your team implement new skills and ideas lickety split.read more...
How to transform fresh faces into seasoned, well-paid professionals.......Read More
Person Before Product
Everything starts with asking questions... Do you know the right questions to ask to...Read More
Develop your baseline skills while you're preparing for your turn at bat...Read More
Here is the key to unlocking your prospecting potential. Know what it sounds like at the BEGINING when you’ve met your dream client! You might have to go back and think about what your current dream clients sounded like on the first few conversations. They certainly didn’t sound like the phone calls you have now! Once you figure out what those conversations sounded like, you can begin to: 1. listen for the dream client indicators 2. create a call plan
Last week in my Goldilocks & Preconceived Ideas post I asked you AND myself the question “what if we work on not having preconceived ideas when we go into conversations?” I don’t know about you, but it took a lot of effort for me to stop making assumptions based on: > past experience with the person I was talking to > similar conversations I’ve had with other people > my brain jumping ahead to solution instead of listening None of
I was in a training class and “Don’t negotiate in your own head!” was my personal take away. How often do you spend a lot of time inside your own head writing stories instead of asking questions and listening to the prospects answer? Today, STOP the voices inside your head and have conversations with the people at the other end of the phone. Take out the mental trash. Fill your mind with the prospect’s truth. Ask more questions. Gather more
I was in a “just right” frame of mind when I started looking for an image to use in the blog post that was ruminating in my head. That is when this image of a golden retriever dressed up like Goldilocks came up in Dreamstime Stock Photos, thanks to © Geoffrey Kuchera. It was not the image I was thinking I’d find. It was not my preconceived idea of what Goldilocks looked like. Yet here it is. How often are
Lately my days have been cascading over a cliff. On good days it is a beautiful waterfall. On bad days… you get the idea. Instead of just letting your Inside Sales days happen, make a plan. It doesn’t have to be elaborate, perhaps your 3 top priorities for the day posted as a reminder. Maybe you like task lists? The Checklist Manifesto: How to Get Things Right by Atul Gawande was recently recommended to me because I love them. Some